Sales Manager – Retail & Channel | Qatar Telecom (Qtel) in Dubai,

Sales Manager – Retail & Channel | Qatar Telecom (Qtel)

* Responsible for managing the retail & channel sales for Qtel Fibre.
* Define channel strategy for next generation broadband, TV and OTT services connected to Qtel’s FTTx network
* Plan and manage sales across channels to market, with focus on Qtel retail stores and third party stores.
* Ensure that promotional merchandise, inventory management is in place together with sales processes and training for new acquisition.
* Manage new mobile acquisitions and migration sales teams across Qatar and ensure sales can be taken at street level and at showcase events.
* Setup showcases in Qatar to demonstrate Qtel’s New World product propositions.
* Develop retail process flows for wider customer experience in conjunction with Qtel retail department.
* Develop and own the sales channel strategy and plan including Qtel retail, third party retail and mobile sales teams in Qatar.
* Define resource requirements for the channel roll out including budget planning and for Ghazal future deliverables.
* Define critical success factors and ensure appropriate reporting and monitoring processes are in place.
* Working in conjunction with the Marcoms, PR workstream & Qtel retail team to ensure that sales merchandise and space is available within retail stores to promote new acquisition growth.
* Collaborate with Customer Service Training section to ensure that training is undertaken with the retail channels to promote new acquisition.
* Work with management to establish an effective commission infrastructure to drive sales through retail physical stores.
* Develop a sales force capability to undertake door to door sales in current active migration zones to maximize product penetration at street level within Qatar.
* To train mobile sales team and equip with sales literature and new acquisition sales processes.
* To achieve sales forecasts agreed across all channels.
* To report and deliver actual sales figures across channels to the Business Planning Specialist on a weekly/monthly basis.Team working, Coaching/Development & Leadership (Coaching & Leadership applicable to people managers) Work as an effective team member within the consumer and as a project team to help meet project goals and objectives. Communicating, negotiating & influencing
* Establish and manage multiple cross-functional relationships, coordination and communication lines with all project teams and Qtel business units.
* Work closely with all external vendors and establish a productive association. Decision Making
* Authority to take decisions in the area of channel merchandize.
* Has the authority to manage implementation issues with other project teams
* Bring to the notice of superior all issues of strategic importance* Deliver channel strategy for FTTx roll out
* Deliver sales plan for channels
* Training and commission structure in place
* Deliver sales according to agreed plan
* Effective reporting to Business Planning
* Implement mobile sales capability
* Definition of KPIs and reporting and monitoring processes
* Bachelor’s Degree in Marketing
* MBA is an advantage

Apply for this job